This Privacy Policy outlines how Nexitally ("we", "our", or "the Platform") collects, utilizes, and safeguards your personal credentials and operational metadata when accessing our website nexitally.run and corresponding network edge interfaces.
1. Strict No-Activity-Logs Architecture
Nexitally operates on an ephemeral, zero-knowledge transit principle. We do not inspect, capture, catalog, or persist the following categories of data:
- User browsing history, target domains, requested URLs, or DNS query payloads.
- Payload contents or decrypted transport data stream packets.
- Connection timing logs mapped directly to identifiable end-user activities.
- Original consumer client IP addresses correlated to external destination endpoints.
2. Information We Collect
To provide continuous subscription billing, service stability, and account security, we process only the minimum necessary administrative credentials:
- Account Credentials: Email address and hashed/salted authentication credentials used exclusively for portal authorization.
- Aggregated Bandwidth Quota: Coarse aggregate byte counts per billing cycle strictly to enforce plan limits and prevent network abuse.
- Telemetry Health Checks: Real-time edge node load, latency metrics, and transit packet loss aggregated at the cluster level without user association.
3. Data Protection & Encryption
All account administration interactions utilize TLS 1.3 cryptographic protocols with modern forward secrecy cipher suites. Access to core management infrastructure is restricted to authorized operational personnel via hardware MFA tokens and zero-trust perimeter controls.
4. Third-Party Integrations
Payment processing and subscription transactions are fulfilled by independent payment gateways adhering to Level 1 PCI-DSS standards. Nexitally never receives or stores your raw credit card numbers or sensitive banking credentials.
5. Data Subject Rights & Deletion
In accordance with global data protection frameworks (including GDPR), users may request complete deletion of their account profile, billing history records, and active credential tokens by submitting a verified ticket through our official support portal or reaching out via contact channels.